![]() ![]() IMPORTANT: The server that hosts your mailbox may have junk email filtering settings that block messages before they reach your mailbox. Messages received from any email address or domain in your safe senders and recipients list are never sent to your Junk Email folder. Safe recipients are recipients that you don't want to block, usually groups that you’re a member of. Safe senders are people and domains you always want to receive email messages from. In addition to Safe Senders and Recipients and Blocked Senders, you can use this setting to treat all email as junk unless it comes from someone included in your Safe Senders and Recipients list. If you want to add more than that, try blocking domains instead of individual email addresses. Note: You can have up to 1,024 addresses or domains in the blocked senders and safe senders lists. For more details, see Blocked senders.ĭon’t trust email unless it comes from someone in my Safe Senders and Recipients list or local senders When you add an email address or domain to your blocked senders list, Outlook automatically moves messages from that sender to the Junk Email folder. Messages received from any email address or domain in your blocked senders list are sent directly to your Junk Email folder. For more details, see Safe senders and recipients.īlocked senders are domains and people you don't want to receive email messages from. ![]() ![]() If you select this check box, email from any address in your contacts folders will be treated as safe. For more details, see Safe senders and recipients. Add senders you trust and recipients that you don't want to block to this list. Safe senders and recipients are domains and people whose email you don’t want diverted to your Junk Email folder. This filter is in addition to the junk email filter that’s been set by your administrator. Select this option if you want to use junk email filtering. Receiving email from blocked senders in Outlook.Warning: If you select this option, email detected as spam by Exchange Online Protection will be delivered to your Inbox if the spam action set by your administrator is to move these messages to the Junk Email folder. Post questions, follow discussions and share your knowledge in the Community.īlock senders or mark email as junk in To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. If they are, select the next to their name and add the sender to your Safe senders list instead.Ĭheck that you don't have an Inbox Rule running for the sender or a keyword in the deleted email. Messages in your Junk folder are automatically deleted between 10 and 30 days after they arrive.Ĭheck that the sender is not in your Blocked senders list. ![]() To stop email from going to your Deleted Items by mistake If you've blocked someone by mistake, open your Blocked senders list and select the next to their name.Īdd the sender to your Safe senders list. You can also open the message and select the It's not junk link at the top. Open your Junk Email folder and select the messages you want to keep.įrom the top toolbar, select Not junk > Not junk (or Not spam > Not spam). Marking email as Not junk also helps us improve our service. If email is going to your Junk folder by mistake, you can mark it as Not junk or add the sender to your Safe Senders list. ![]()
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