![]() Wait and see if SiteComp can make progress after that.Įven after doing this, the installation may still be stalled because the MP requires CcmExec to be stopped before it can proceed with its Custom Actions sometimes the service is busy and unable to stop itself. In this case, investigation revealed it didn’t have permissions, even though the computer account was in the local Administrators group via nesting the fix was to just put the Primary Site Server’s computer object in the group directly and reboot. If the MP is out-of-service for a longer period, such as when it has been uninstalled and left to sit without the role overnight, all SCCM clients will have transitioned to a gray question mark:ĬompMon.log shows the MP isn’t accessible because it’s pending reinstall. One reason this might happen is if the MP couldn’t reinstall itself following a site minor update KB being applied. ![]() ![]() The Management Point is likely somehow broken if a majority (or all) of your clients have “gone gray”, showing an X in their icons, as in the screenshot below. If there’s a health issue beyond just the certificate, it will likely reveal the status of SMS_MP_CONTROL_MANAGER is red.Īssuming a certificate swap doesn’t correct the issue, you must then proceed to repair the MP. But in either scenario, you should also check the Monitoring section of the SCCM console. You can try rebuilding the boot images at this point, which will re-inject the new MP certificate into the WIM, and then retry PXE booting. Query the service to confirm it is running. Then restart its service, checking mpcontrol.log to make sure it is clean and choosing the certificate you intend. It is recommended to use Active Directory Certificate Services (ADCS) for this, so the certificate will be automatically trusted throughout the domain.Īfter switching out the MP certificate, wait 30 minutes for it to send a site system update notification from its outbox. To fix this condition, generate a new certificate and bind it to the IIS website. In this case, it never presents you a list of available Task Sequences and results in 0x80004005 (Access Denied!), as shown in smsts.log. You’ll see something reported back in the smspxe.log like “RequestMpKeyInformation Send() failed.Īssuming you do get into WinPE, if the MP certificate is expired, or has recently changed, you may see errors like “Retrieving policy for this computer…” timeouts after entering WinPE and typing the PXE password. Evidence of a certificate problem can manifest very early in the PXE process while “looking for policy” it hangs at “Waiting for Approval”. MP SigningĮach SCCM management point uses a “Server Authentication” certificate to sign its requests. To mitigate the risk of individual MP failure, you can collocate the MP role on Distribution Points in different sites this is a bit less heavy-handed than employing a Secondary Site Server. Hence, if your SCCM MP isn't healthy – and especially if you only have one MP – your overall SCCM hierarchy will have “gone gray” (more on this later). ![]() ![]() The MP is required for status messages and policy data to be passed between client and Primary Site Server. In this blog we’ll explore some troubleshooting tips that can be used to diagnose and remediate challenges with the SCCM Management Point (MP) role. Yet as many SCCM admins can attest, the software is quite complex, and there are many subtle places where things can go wrong, even when installing SCCM management point. System Center Configuration Manager (SCCM) can be a great endpoint management solution for your on-premises IT infrastructure. JUMP LINKS Management Point Signing | Management Point Repair | SMS Notification Server ![]()
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